MEMBERSHIP FAQS
How does billing work?
Direct debit memberships are billed weekly or fortnightly depending on your membership.
When does my membership end / When will I stopped being billed for my practice?
All memberships are ongoing and will auto-renew at the completion of your minimum term.
All memberships will continue after the minimum sign up period until we receive written notice via email from you.
How to update my credit card details?
UPDATING YOUR CREDIT CARD DETAILS
HOW DO I PAUSE MY MEMBERSHIP?
HOW DO I CANCEL MY MEMBERSHIP?
What Happens if i late cancel a class?
15$ no show/late cancel fee reminder: we have a 2 hour cancellation window.
What Does my membership include?
Digital
Unlimited access to our current livestream timetable & 24/7 access to the on-demand library.
In studio
Access to unlimited number of studio & livestream classes per week
24/7 access to the on-demand library.
Im on a studio 3 do unused visits roll over?
No they dont.
WHAT IF IM GOING AWAY OR GET INJURED?
If you have a new commitment to working remotely, a holiday etc. or you’ve unfortunately had an injury just give us a quick call to discuss options.
(02 4227 1997)